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FAQs

1. How long does it take to get an initial appointment?
2. How long will it be before my flooring can be installed?
3. How long does it take to install my flooring?
4. Who is responsible for moving my furniture during the installation?
5. What is the warranty on my flooring?
6. Does Lockhart Services work with insurance claims?
7. What types of payment are accepted?
 


How long does it take to get an initial appointment?

Usually an appointment can be arranged in a few days, sometimes even the same day if your schedule permits. We will work with you for a day and time that is convent.


How long will it be before my flooring can be installed?

Most flooring orders can be installed in about a week after making your selection. Keep in mind that it depends on the type of flooring ordered. Some items may take longer to bring into our stock. Your sales person will be able to give you more specific information at the time of your order.

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How long does it take to install my flooring?

Often your flooring can be installed in one day. Keep in mind that different materials need longer time for installation, such as tile. Your sales person will be able to give you more specific information at the time of your order.


Who is responsible for moving my furniture during the installation?

We ask that you move any furniture or objects that you can in areas where the flooring will be installed. Our installation crew will be able to assist in the moving of larger items. Lockhart Services does ask that you move any electronic items before the installation crew arrives, as they will not be responsible for moving these items.

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What is the warranty on my flooring?

 

Each type of flooring carries the manufactures warranty, ask your sales person for specific information about your flooring. The warranty on installation of the flooring is one year.
 



Does Lockhart Services work with insurance claims?

Lockhart Services can work will all insurance claims. Give us a call and we will give you more information.
 

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What types of payment are accepted?

We accept all normal forms of payment.